Home Ownership
Home Ownership
Housing and Construction
This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.
Learning Goals
- Leaseholders and Freeholders
- Where do you fit in?
- Dealing with Complaints
- Managing Repairs
- Typical Homeowner questions
Contact us for further information, an on-site demonstration or any other aspects of our development approach.
Contact Us
Off The Shelf e-Learning Course List
e-Learning WMB also offer a range of off the shelf e-learning courses to complement our bespoke e-learning. The full e-learning course list is outlined below:
Induction
Introduction to Housing Associations
Health & Safety
Asbestos Awareness for Neighbourhood Officers
Social Learning
Data Protection and Security
About Debt: StepChange Debt Charity
Anti Money Laundering Introduction
Anti Money Laundering Regulated Activities
Anti Social Behaviour for Community Safety Officers
Anti Social Behaviour for General Employees
Housing Debt Case Studies: StepChange Debt Charity
Introduction to Debt: StepChange Debt Charity
Referring a Tenant: StepChange Debt Charity
An example of our diverse client list ...